Human-Centered Design in the Age of Climate Change
- Kate Maher
, - Carissa Carter,
- Melissa Miranda
Kate Maher

Stanford University
Corresponding Author:kmaher@stanford.edu
Author ProfileAbstract
In Greek mythology, Cassandra was cursed with a prophetic knowledge of
the future that no one would believe. The premise of this mythological
prophet is also an apt description of the challenge facing scientists in
communicating climate change. Central to addressing this challenge is
the ability to examine, interpret and understand the individual
scaffolding that underlies people's perception of climate change.
Human-centered design incorporates a deep assessment of human needs in
the design of systems and services, providing an alternative lens to
engage in action towards climate change. Over the course of three
separate design classes, attracting a diverse array of students from
undergraduate to PhD to professional degrees, from engineers to
humanists, we have explored the intersection of design education and
climate change communication. In Design for a Habitable Planet, students
conducted broad unstructured interviews to populate a matrix of beliefs
and experiences around climate change, allowing them to bridge a
perceived empathy gap. Their subjects included local fisherman, who are
experiencing climate change but are ideologically opposed to the
concept, and Alaska Native students who are experiencing climate change
as part of a larger portfolio of challenges facing their communities.
Leveraging theories from behavioral psychology, students then developed
and prototyped an array of climate action campaigns, using an array of
mediums from Snapchat filters to crowd-sourced climate haiku on beer
labels. A unique outcome of the design process was a set of strategies
intended to engage voices from all corners of the climate change debate
and in turn inspire action. In Design of Data, students were challenged
to design a data journalism piece highlighting positive action to
address climate change. Students struggled with their pre-conceived
negative bias around climate change, but after an examination of their
own communities, what emerged were eight compelling stories daylighting
positive and collective action to address global change. Ultimately,
through our classroom experiments integrating design, behavioral
psychology and climate change communication, students have not only
learned to engage across differences, but we have developed a first
glimpse of the power of design to inspire novel strategies to incite
positive action to address climate change.