The community is the front line of the epidemic
prevention and control. community workers on the front line follow
instructions and fulfill their responsibilities to curb the contagion’s
spread. The mission of community workers is urgent and arduous. To
prevent the further spread of infection, the Chinese government has
imposed a partial or full lockdown in many cities(Khan, Ali, Siddique,
& Nabi, 2020)(Khan, Ali, Siddique, & Nabi,
2020)[6]. Community workers have to strictly
control the entrance and exit of personnel and vehicle , record all the
detailed information, measure human body temperature. Community workers
have to be on duty all day and all night and prohibit outsiders to enter
residential community. Community workers have to carry out a thorough
investigation or dragnet inspection to ensure no one to be forgotten.
when suspected cases are found, community workers have to take the most
comprehensive, rigorous, compulsive application of traditional public
health measures (surveillance, detection, isolation of infected persons
and quarantine of exposed) (Khan, Siddique, et al., 2020) (Khan,
Siddique, et al., 2020) [5]. Community workers
have to focus on disinfection and sterilization of garbag and
improvement the sanitation of public areas. It is community workers that
reduce the risk of transmission and fulfill their responsibilities to
achieve full victory in the battle against the virus through
solid and meticulous work.
Community workers are organized to give residents easy access to
adequate daily necessities during the lockdown of communities. Since the
outbreak began, many cities in China have nearly shut down completely,
leaving only the bare minimum of businesses open. In order to
reduce the mobility, the policy of “211” (each family may assign one
family member to purchase daily supplies every two days) or ”411” (each
family may assign one family member to purchase daily supplies every
four days) is implemented[7].Therefore, cmmunity
workers have to ensure that water, electricity and gas will not be cut
off during the epidemic, as well as residents’ access to daily
necessities, such as vegetables, grain and meat. Cmmunity workers carry
out psychological intervention and psychological counseling to reduce
individuals’ psychological concerns.
Community workers deliver urgent intervention to avert
a psychological crisis during the novel coronavirus epidemic. Sharing
false messages and little understanding of the disease may likely cause
panic. Community workers step up publicity work to communicate with the
public through various forms such as community bulletin boards, hanging
slogans, WeChat public accounts, community setting broadcasts, and so on
(McCloskey & Heymann, 2020)(McCloskey & Heymann,
2020)[8]. Community workers propagandize actively
to improve prevention and treatment service network and comprehensive
prevention and treatment mechanism with national coverage. Public health
measures which is took by community workers, such as isolation,
quarantine, social distancing and community containment, are playing
pivotal roles in the novel coronavirus (2019-nCoV) outbreak. Community
workers are responsible for formulating psychological intervention and
providing technical guidance and supervision to create a scientific and
‘no rumor’ atmosphere. It is the bravery and sacrifices of community
workers and their contributions to the containment of the epidemic that
boosted public’s confidence in winning the battle against the contagion.
Patients and suspected cases are being treated in hospitals, while most
people are staying at homes to reduce population flow. Medical staff are
saving lives, while community workers are providing a variety of
services to the residents which is significantly critical to ensure
early detection, early reporting, early diagnosis, early isolation, and
early treatment of the disease. In China where the outbreak is being
brought under control, community work has played a huge role. The
sharing of these experiences is expected to help other countries in the
outbreak.